Getting Started

Default solution folder, feel free to edit or delete it.

How do I register for VixenQue?
1. Click on the ‘create an account’ on the top left of the panel. 2. Enter all your details correctly. (It is important to enter your details correctl...
Sat, 13 Jun, 2015 at 11:46 PM
I have forgotten my password, what should I do?
1. Click on ‘My Account’ on the top panel. 2. Click on ‘Forgotten Password’ 3. Enter your email and press continue. 4. Check your email fo...
Sat, 13 Jun, 2015 at 11:46 PM
How do I edit my account?
1. Login to your account. 2. Click on ‘My Account’. 3. Click on ‘Edit Account’ on the left panel.
Sat, 13 Jun, 2015 at 11:47 PM
How do I place an order?
1. First you need to Create or Login into your account. 2. Select the desired product that you want to buy and choose the quantity, then click Add To ...
Sat, 13 Jun, 2015 at 11:47 PM
When will I receive my order?
It depends on which product you are buying. The estimated arrival time is stated on the product description.
Sat, 13 Jun, 2015 at 11:47 PM
How do I return/refund an item?
To return an item, simply email all information about the product to support@vixenque.com 1 – The item must not be bought over 7 days from the deliver...
Sat, 13 Jun, 2015 at 11:48 PM
What are the payments that VixenQue provides?
1. Cash On Delivery (C.O.D is only available on very specific items) 2. Credit/Debit Card 3. Online Banking 4. Offline Cash Deposit (Pleas...
Sat, 13 Jun, 2015 at 11:48 PM
How do I order for corporate/bulk?
To order for corporate/ bulk, please contact us at support@vixenque.com and clearly mention your product names and SKUs, quantity, delivery address, etc.
Sat, 13 Jun, 2015 at 11:49 PM
How do I contact customer service?
To contact our customer service, please email it to support@vixenque.com
Sat, 13 Jun, 2015 at 11:49 PM